<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>AirFone blog</title><description>Guides for Nepali businesses on answering every call.</description><link>https://airfone.app/</link><language>en</language><item><title>What an AI call agent should never say, and what it should do instead</title><link>https://airfone.app/blog/what-ai-call-agent-should-never-say/</link><guid isPermaLink="true">https://airfone.app/blog/what-ai-call-agent-should-never-say/</guid><description>The lines an AI call agent must not cross on a business phone: invented facts, promises, advice and secrets. How handoff rules keep callers safe.</description><pubDate>Tue, 13 Oct 2026 00:00:00 GMT</pubDate><category>ai-call-agent</category><category>guides</category></item><item><title>How to cut hold time and stop losing callers in the queue</title><link>https://airfone.app/blog/reduce-call-hold-time/</link><guid isPermaLink="true">https://airfone.app/blog/reduce-call-hold-time/</guid><description>Callers hang up after a minute or two on hold. Why queues build up, how to measure them, and practical ways to cut waiting for Nepali businesses of any size.</description><pubDate>Mon, 12 Oct 2026 00:00:00 GMT</pubDate><category>phone-system</category><category>guides</category></item><item><title>Recording business calls in Nepal: telling callers and keeping recordings</title><link>https://airfone.app/blog/call-recording-consent-nepal/</link><guid isPermaLink="true">https://airfone.app/blog/call-recording-consent-nepal/</guid><description>Recording calls helps you check what was said, but callers have privacy too. How to tell callers, what to keep, for how long, and who may listen.</description><pubDate>Sun, 11 Oct 2026 00:00:00 GMT</pubDate><category>phone-system</category><category>guides</category></item><item><title>Missed calls cost you customers: how to measure what your phone is really losing</title><link>https://airfone.app/blog/measure-missed-calls-business/</link><guid isPermaLink="true">https://airfone.app/blog/measure-missed-calls-business/</guid><description>A missed call is a customer you never see. How to count missed calls, find your worst hours and put a rupee figure on them, with a spreadsheet and no software.</description><pubDate>Sat, 10 Oct 2026 00:00:00 GMT</pubDate><category>phone-system</category><category>guides</category></item><item><title>Open-source voice models for phone agents: what works, and what breaks on a Nepali line</title><link>https://airfone.app/blog/open-source-voice-models-phone-agents/</link><guid isPermaLink="true">https://airfone.app/blog/open-source-voice-models-phone-agents/</guid><description>Ten open-source speech models compared for phone agents, with licences, languages and speed, and why a good benchmark score can still fail on a Nepali call.</description><pubDate>Thu, 08 Oct 2026 00:00:00 GMT</pubDate><category>voice-agent</category><category>guides</category></item><item><title>Hotels and travel agencies in Nepal: answering booking calls in Nepali, English and Hindi</title><link>https://airfone.app/blog/hotel-travel-booking-calls-nepal/</link><guid isPermaLink="true">https://airfone.app/blog/hotel-travel-booking-calls-nepal/</guid><description>Hotel and travel desks get calls in three languages, often in one sentence. How an AI call agent answers booking questions in the caller&apos;s language.</description><pubDate>Wed, 07 Oct 2026 00:00:00 GMT</pubDate><category>hotels</category><category>ai-call-agent</category></item><item><title>The front desk problem: how clinics and hospitals in Nepal can stop losing patient calls</title><link>https://airfone.app/blog/clinic-front-desk-calls/</link><guid isPermaLink="true">https://airfone.app/blog/clinic-front-desk-calls/</guid><description>Why clinic phones go unanswered at the busiest hour, what patients actually call about, and how an AI call agent books, reminds and hands over safely.</description><pubDate>Mon, 05 Oct 2026 00:00:00 GMT</pubDate><category>clinics</category><category>ai-call-agent</category></item><item><title>Your business phone number in Nepal: how to choose one and keep it as you grow</title><link>https://airfone.app/blog/business-phone-number-nepal/</link><guid isPermaLink="true">https://airfone.app/blog/business-phone-number-nepal/</guid><description>The number on your signboard is one of your most valuable assets. How to pick a business number in Nepal, keep it as you grow, and what to ask first.</description><pubDate>Sun, 04 Oct 2026 00:00:00 GMT</pubDate><category>phone-system</category><category>guides</category></item><item><title>AI call agents for Nepali businesses, a practical guide</title><link>https://airfone.app/blog/ai-call-agent-guide/</link><guid isPermaLink="true">https://airfone.app/blog/ai-call-agent-guide/</guid><description>What an AI call agent does on a Nepali business line, what it needs from you, where it helps most and where a person should still pick up.</description><pubDate>Fri, 02 Oct 2026 00:00:00 GMT</pubDate><category>ai-call-agent</category><category>guides</category></item><item><title>Press 1 for sales: why callers hang up on IVR, and what to use instead</title><link>https://airfone.app/blog/ivr-vs-ai-call-agent/</link><guid isPermaLink="true">https://airfone.app/blog/ivr-vs-ai-call-agent/</guid><description>Phone menus lose callers before they reach anyone. How an AI call agent in Nepali compares with an IVR, and when a simple menu is still the right choice.</description><pubDate>Wed, 30 Sep 2026 00:00:00 GMT</pubDate><category>ai-call-agent</category><category>phone-system</category></item><item><title>Should you replace the PBX box in your office? A plain guide for Nepali businesses</title><link>https://airfone.app/blog/ip-pbx-vs-phone-line/</link><guid isPermaLink="true">https://airfone.app/blog/ip-pbx-vs-phone-line/</guid><description>When an old PBX box still makes sense, the signs it is holding your business back, and what actually changes when you move your phone system online.</description><pubDate>Tue, 29 Sep 2026 00:00:00 GMT</pubDate><category>phone-system</category><category>guides</category></item><item><title>Call center software in Nepal for small and growing businesses</title><link>https://airfone.app/blog/call-center-software-nepal/</link><guid isPermaLink="true">https://airfone.app/blog/call-center-software-nepal/</guid><description>What a small Nepali team that handles lots of calls needs from call center software, what to ignore, and how to tell you have outgrown answering by hand.</description><pubDate>Mon, 28 Sep 2026 00:00:00 GMT</pubDate><category>phone-system</category><category>guides</category></item><item><title>How banks and cooperatives in Nepal can answer every member call</title><link>https://airfone.app/blog/banks-answer-every-call/</link><guid isPermaLink="true">https://airfone.app/blog/banks-answer-every-call/</guid><description>Rate questions, branch hours and loan papers fill bank lines on salary day. How an AI call agent answers them in Nepali and keeps accounts with your staff.</description><pubDate>Sat, 26 Sep 2026 00:00:00 GMT</pubDate><category>banks</category><category>ai-call-agent</category></item><item><title>Can an AI really speak Nepali on the phone?</title><link>https://airfone.app/blog/nepali-voice-ai/</link><guid isPermaLink="true">https://airfone.app/blog/nepali-voice-ai/</guid><description>How well a Nepali voice AI copes with real callers, from accents and English words mixed in to bad lines, and what still trips it up on a business phone line.</description><pubDate>Fri, 25 Sep 2026 00:00:00 GMT</pubDate><category>ai-call-agent</category><category>voice-agent</category></item><item><title>Adding a voice agent to your website, and what visitors actually ask it</title><link>https://airfone.app/blog/website-voice-agent/</link><guid isPermaLink="true">https://airfone.app/blog/website-voice-agent/</guid><description>A voice agent lets website visitors ask their question out loud and hear an answer from your own information. How it works, what people ask, and how to add one.</description><pubDate>Wed, 23 Sep 2026 00:00:00 GMT</pubDate><category>website</category><category>voice-agent</category></item></channel></rss>