Delete your AirFone account

1In the app

1. Open AirFone and sign in.
2. Open Settings, then Profile.
3. Scroll to the bottom and tap Delete account.
4. Enter your password. If you signed in with Google, type your email instead.
5. Tap Delete account. Your account is deleted at once and you are signed out.

If you own a business that still has other members, the account is not deleted. Transfer ownership or remove them first.

2What is deleted

• Your name, email, phone number, password and Google sign-in link.
• Your signed-in devices, push notification tokens and notifications.
• Your team membership and any invitations.
• If you are the only person in your business, the business is closed too. Its assistant, knowledge, calls, recordings and transcripts are deleted, and its phone numbers are released. Released numbers are held for 30 days before anyone else can get them.

3What is kept

• Payment, wallet and invoice records, for 7 years for accounting and tax. They no longer carry your name or email.
• Any balance left in your wallet is not refunded after deletion. If you want it back, write to us before you delete your account.
• Copies in backups are gone within 30 days.
• If your business has other members, its calls, recordings and transcripts stay with the business. They belong to the business, not to you.

4Without the app

Write to us from the email address registered to your account: info@airfone.app

Put “Delete my account” in the subject. We delete the account within 30 days and confirm by reply.