A chatbot that answers from your own information
- Visitor:Do you have the 14 inch ThinkPad in stock?
- AirFone:Yes, in silver and black, with 16 GB of memory and a two year warranty. Our New Road shop is open until 7 pm today.
- Visitor:Can I reserve the black one?
- AirFone:Sure. What name and phone number should I put it under? Someone from the shop will confirm by phone.
- Visitor:Ramesh, 98XXXXXXXX
- AirFone:Thanks, Ramesh. The black ThinkPad is on hold for you, and the shop has your details.
Setup
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Add one line of code
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Give it your information
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It answers at once
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Your team can step in
Specifications
- Install
- One line of code
- Hours
- Any hour
- Look
- Your colours and your name
- Knowledge
- Shared with your phone agent
- Handover
- Your team can join any chat
Questions
Is it the same agent as on the phone?
It uses the same knowledge, so callers and website visitors get the same answers.
Can my team reply in the chat?
Yes. Anyone on your team can join a chat and take over from the bot.
How do we add it?
Paste one line of code into your site, or ask us and we will add it with you.