Help and support

1Contact us

Email info@airfone.app or call 985-1343348. Write from the email address registered to your account and tell us what you were doing when the problem happened. We reply by email.

2Signing in

• You can sign in with your email and password, with Google, or with Apple.
• If you forgot your password, tap Forgot password on the sign-in screen. We send a code to your email.
• If you signed up with Apple and chose to hide your email, the address on your account is an Apple relay address. Mail sent to it reaches you.

3Calls and credit

• Calls, SMS and AI replies are paid from your credit. Add credit in Billing.
• If a call did not connect, check that your credit covers it and that the number is typed with its country code.
• Payment records for every charge are in Billing, under Payment history.

4Your data

• To delete your account and its data, follow the steps here.
• To ask what we hold about you, or to correct it, write to us. See the privacy policy for what we collect and why.

5Reporting a problem with an AI reply

If an AI reply was wrong, offensive or unsafe, tell us which call or message it was and what it said. We review every report.